Troubleshooting Notes

What went wrong on our equipment, what the manufacturer documents, and what we did.

• EG4 6000XP Wi-Fi Dongle Won't Connect: What EG4 Says and What Happened to Us

  The EG4 dongle joins only 2.4 GHz Wi-Fi and needs a registration code. What EG4's guide says, and what stopped ours.

• EG4 Battery Firmware Update Failing: The Power-On Order That Worked for Us

  Our RS485 firmware update failed until we pressed Update first and powered the BMS second. What EG4's manual says.

• Powering a Victron Cerbo GX Over Ethernet: What Victron Says and What We Did

  The Cerbo GX has no PoE input. What Victron's manual says about powering it, and what we did with a PoE splitter.

• EG4 Batteries and a Victron Cerbo GX: What Victron Lists and What Worked for Us

  EG4 is not on the Victron battery list in the Cerbo manual. What the manuals say, and what showed up when we connected ours.

• EG4 6000XP with an Eco-Worthy Battery Over CAN: What the Manuals Say and What We Saw

  The 6000XP manual has a LuxPower battery brand code and Eco-Worthy's manual lists a LuxPower CAN protocol. What we set and saw.

• EG4 Chargeverter GC Stopped Working: Our Replacement and What EG4 Documents

  Our Chargeverter GC stopped working and was replaced. What we did, and what EG4's manual says about the Chargeverter Plus.

• Tigo TS4-A-O Optimizer Failure and Zero Voltage: What Tigo's Site Says and What We Saw

  Our array stopped producing and the TS4-A-O units we checked read zero volts. What Tigo's web pages say, and what we saw.

• EG4 Inverters and AOLITHIUM Server Rack Batteries: What EG4 Documents and What We Saw

  EG4's 6000XP compatibility list does not name AOLITHIUM. What EG4 documents, and what showed on our inverter screens in two videos.

• EG4 6000XP After About 15 Months: What EG4 Documents and What Happened to Us

  About 15 months with our EG4 6000XP: the owner describes one early battery problem, plus Wi-Fi and portal trouble. What EG4 documents and what we saw.

• EG4 3000EHV-48 After a Few Months: What EG4 Documents and What We Saw

  A few months with our EG4 3000EHV-48: the owner describes no fault in one video. What EG4's sheet lists and what we ran. Not a recommendation.

• EG4 6-Slot Battery Rack With Bus Bars: What EG4 Documents and What We Saw

  Our look at two EG4 6-slot battery racks with bus bars, and one rack battery that did not fit. What EG4 documents and what we saw.

• AOLITHIUM Rack Battery With EG4 Inverters: What We Said and What EG4 Documents

  The owner could not get an EG4 6500 to communicate with AOLITHIUM rack batteries and ran them on a 6000XP without it. What EG4 documents.

• WattCycle 48V 100Ah Wall-Mount Battery: What WattCycle Lists and What Three Videos Show

  Three videos on one WattCycle 48V 100Ah wall-mount battery: spoken readings differ in places from WattCycle's page. Not a recommendation.

• EcoFlow Delta 2: A Unit That Stopped Turning On, and a Mini Split Run in a Second Video

  The owner says a Delta 2 running a mini split stopped turning on, and another video describes a 12K mini split run. Accounts, not tests.

• ELEGRP 40A NACS Level 2 Charger: What ELEGRP's Store Page Lists and What One Video Shows

  One video on an ELEGRP 40A NACS charger next to ELEGRP's store listing; the video's model string is not on that page. Not a recommendation.

• EG4 BrightMount Ground Mount Rack and Extension Kit: What EG4 Documents and What We Saw

  What EG4 publishes for the BrightMount rack and extension kit, and what we saw on one filmed rack. Not installation, sizing or suitability advice.